Leverage technology to shorten your sales cycle
Slata implements a unique, systematized, effective customer journey that efficiently attracts, serves and retains clients.
SHORTEN YOUR SALES CYCLE
CAPTURE NEW LEADS
GAIN WORD-OF-MOUTH BUSINESS
WHAT WE OFFER
The Slata Journey begins with strategy and branding, which becomes the foundation of content-driven lead generation and results in client experience efficiency.
Our services focus on mapping a superior customer journey that entices right-fit prospects and moves each one along a lead-client-referrer continuum. Word-of-mouth marketing is brilliantly effective, which is why we design your customer journey to expand referral sources.
Designing your customer journey is critical, but it is equally important to move blueprints off of the page and into the world. We continually evaluate and iterate, with the goal of maximizing your effectiveness in attracting, serving and retaining your clients.
THE SLATA JOURNEY
Knowledge is power. Utilizing a variety of tools, we drill down to determine how your client is truly experiencing your service. We search to see if your values are reflected in your processes – from lead to conversion to delivery – and if your flow of service is consistent.
Details matter. During our customer journey workshop, we map out every touchpoint your company has with a client. We then infuse your values into a process that ensures an enhanced client experience that is consistent with your brand.
Buy-in is critical. We conduct a rollout to internal stakeholders, verifying that every single person or system involved in the delivery of your product or service is aligned with the new process and your company values.
Tech saves time. We automate the process using leading-edge technology, and then poke, prod, and test to confirm that it delivers on its promise to improve the service you provide. This frees your time to focus on your business.
Interested? Let’s chat!
Let’s schedule a time to examine your current lead generation and customer experience processes.